Support
Contact us
Email support@mutinypos.com and we'll get back to you within one business day. Restaurants live on Mutiny also have their onboarding lead's direct number.
For guests
- A problem with an order: contact the restaurant you ordered from first; they can fix or refund orders directly. If you can't reach them, email us with the restaurant name and the time of your order.
- Sign-in trouble: make sure you're using the same phone number, Apple or Google account you signed up with.
- Arrival alerts not working: check that location and Bluetooth are allowed for the app in your phone's settings.
- Delete your account: email us from the address or phone number on your account and we'll delete it, or use Delete account in the app's account settings where it's offered.
For restaurants
- Getting started: request a walkthrough from our home page.
- Hardware: Mutiny runs on iPad and iPhone, with Tap to Pay on iPhone, network receipt and kitchen printers, and kitchen display screens.
- Payments and payouts: email us with your store name and the date in question.
Privacy
Read how we handle information in our Privacy Policy.
Company
Mutiny Systems, LLC · mutinypos.com